Refund Policy
At Studio Beard, we strive to provide the highest quality beard grooming products for our customers. We understand that sometimes a product may not meet your expectations or needs. That's why we offer a generous refund policy to ensure your satisfaction.
If for any reason you are not completely satisfied with your purchase, you may request a refund within 30 days of the original purchase date. We believe this timeframe allows ample opportunity for you to try our products and determine if they are right for you.
To initiate a refund, please contact our customer support team at support@studiobeard.com. Our dedicated team will guide you through the process and assist you with any questions or concerns you may have.
When requesting a refund, please provide your order number and a brief explanation of why you are dissatisfied with the product. This information will help us improve our products and better serve our customers in the future.
Once your refund request is approved, we will process the refund within 5 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution's processing time.
It is important to note that certain conditions apply to our refund policy:
- The product must be returned in its original packaging and in unused condition.
- The customer is responsible for the return shipping costs unless the product is defective or damaged upon arrival.
- Refunds are only available for purchases made directly from Studio Beard. If you purchased our products from a third-party retailer, please contact them directly for their refund policy.
We take pride in our products and want to ensure your satisfaction. If you have any questions or concerns about our refund policy, please don't hesitate to reach out to our customer support team. We are here to assist you and make your shopping experience with Studio Beard a positive one.